Get a useful answer faster
Include your workspace name, the page you were using, what you expected and what happened. If an error includes a reference ID, include that too. Never send your password, API token, mailbox password or payment card details.
Getting started
Create an account and verify your email. Finish a short setup to create your workspace, or accept an invitation to join your team. Existing members return to their workspace after signing in.
Research and map issues
Check the selected location, source and filters. A source may not support the location, may need a valid API key or may have reached its quota. Map filtering applies to mapped results; businesses without coordinates cannot be shown as pins.
Email and invitations
For mailbox connection problems, confirm your provider supports the connection method. Gmail IMAP requires two-step verification and an App Password. For a missing invitation or confirmation, check spam and confirm the email address used.
Billing and account access
Review Billing inside your workspace for plan and credit information. Contact us about missing payments, refunds or account access. Support response times vary; no fixed response-time guarantee is included unless agreed separately.